About
Compliance should be clear, not complicated.
ScriptClear exists because healthcare businesses operating across telehealth, aesthetics and digital health are asked to prove compliance to partners, processors and regulators, and today most of them do it with a claim rather than evidence. We built a certification program to close that gap.
- Format
- Reference material
- Updated
- Reviewed quarterly
- Purpose
- Practical operator guidance
- Written by
- The ScriptClear standards team
- Not legal advice
- Informational only
- Updated
- Reviewed quarterly
On this page
What this page covers
- 01The problemThe current default is self-attestation.
- 02Operating philosophyEvidence first, judgment second, decisions documented.
- 03What ScriptClear doesThe scope of the program.
- 04What ScriptClear does not doThe limits we hold ourselves to.
- 05Certification vs. self-attestationWhy an independent review changes the claim.
The problem
The current default is self-attestation.
Most healthcare businesses that describe themselves as compliant are relying on internal policy, a lawyer's memo, or a checkbox on a partner application. None of those are independently verified, none are dated against a published standard, and none are reviewed again once the business changes.
- Payment processors and ad platforms have no consistent way to distinguish a well-run operator from one that is not
- State-by-state telehealth and aesthetic regulation changes faster than most internal compliance programs can track
- "We follow the law" is a claim, not evidence, and it does not survive a partner's own risk review
- Operators rarely learn about a gap until an account is suspended or a regulator inquires
Operating philosophy
Evidence first, judgment second, decisions documented.
Every certification decision at ScriptClear is meant to be defensible on its own record: what was reviewed, against which version of the standards, by whom, and what evidence supported the conclusion.
- 1
Publish the standard
Review criteria are written down before a business applies, not invented during review.
- 2
Collect evidence
Automated analysis and reviewer verification work from the same fixed set of sources.
- 3
Separate commercial and certification roles
The people who sell ScriptClear do not decide who passes.
- 4
Record the decision
Findings, scope and standards version are documented so the decision can be explained later.
What ScriptClear does
The scope of the program.
Assesses defined operational domains
Identity, marketing claims, intake and consent, clinical workflow documentation, commercial terms, data handling and third-party relationships.
Learn moreIssues scope-specific certification
A decision that applies to the reviewed scope and time period, not a blanket endorsement of a business.
Learn moreMonitors between reviews
Ongoing checks so certification reflects current practice, not a one-time snapshot.
Learn morePublishes its methodology
How assessments are conducted, including evidence sources and reviewer validation steps.
Learn moreWhat ScriptClear does not do
The limits we hold ourselves to.
A certification program only means something if it is honest about its boundaries.
- ScriptClear is not a law firm and does not provide legal advice
- Certification is not a guarantee of state-by-state legal compliance and does not substitute for licensed counsel
- ScriptClear does not decide whether a payment processor, ad platform, bank or pharmacy will work with a certified business — those are independent, third-party decisions
- ScriptClear does not certify clinical appropriateness of individual treatment decisions
- ScriptClear is not affiliated with, endorsed by, or equivalent to any other certification, accreditation or rating body
Certification vs. self-attestation
Why an independent review changes the claim.
Self-attestation is a business describing its own practices. Certification is a documented, evidence-based review conducted against a published standard, with findings a business does not write itself.
- 1
Self-attestation
A business states it complies. No external evidence is collected, no criteria are published, and there is nothing for a third party to check.
- 2
ScriptClear certification
A defined standard, collected evidence, an independent reviewer, and a decision record that names the scope and version applied.
FAQ
Questions we hear often
- Is ScriptClear a government or regulatory body?
- No. ScriptClear is an independent certification program. It does not replace licensing boards, state regulators or federal agencies.
- Does certification mean a business is legally compliant in every state?
- No. Certification reflects conformity to ScriptClear's published standards within a defined scope. It is not a legal compliance determination for any specific jurisdiction.
- Who decides certification outcomes?
- Reviewers and governance roles that are structurally separated from sales and account management. See /standards/governance.
Not sure where your organization stands? Start with a preliminary eligibility check.
Compliance should be clear, not complicated
See what a scope-specific review actually covers.
Read the published standards or start a certification application to see how evidence-based review differs from a self-attestation form.
Know where you stand. Fix what matters. Stay ready.