Website review
What your website says, checked against what it should say.
Most compliance gaps are visible to the public before they are visible to anyone inside the business. Website review examines claims, disclosures and structure the way a patient, a partner or a regulator would encounter them.
- Surface
- ScriptClear platform
- Availability
- Included with certification
Crawling covers pages within the agreed certification scope. It does not access gated or authenticated content without separate arrangement.
- Priority
F-104
Subscription cancellation terms not disclosed at checkout
- Review
F-108
Provider licensure page missing two operating states
- Review
F-112
Intake consent language predates workflow change
- Resolved
F-117
Business identity and contact details verified
- Built for
- Compliance operations
- Automation
- Checks, validated by reviewers
- Evidence
- Collected once, reused
- Output
- Shareable reports
On this page
What this page covers
Coverage
What is crawled and checked.
- Public marketing pages, landing pages and service descriptions
- Eligibility, outcome and comparison claims
- Required disclosures, notices and disclaimers
- Pricing, subscription and cancellation language
- Entity identity and contact disclosures
- Structural elements: footers, policy links and navigation to required pages
From observation to finding
How a crawled page becomes a classified finding.
- 1
Capture
The page is captured with a timestamp, so any finding references a fixed, citable state of the site.
- 2
Automated analysis
Content is checked against the published standards criteria, producing candidate observations.
- 3
Severity classification
Each observation is classified as an observation, minor, major or critical finding based on the gap between what is stated and what is required.
- 4
Reviewer validation
A qualified reviewer confirms, reclassifies or dismisses each candidate finding before it is recorded.
In practice
Findings as they appear in the platform.
Every finding carries the page it came from, the criterion it was checked against, and the severity assigned to it — not a generic warning.
- Priority
F-104
Subscription cancellation terms not disclosed at checkout
- Review
F-108
Provider licensure page missing two operating states
- Review
F-112
Intake consent language predates workflow change
- Resolved
F-117
Business identity and contact details verified
Publish updated cancellation terms
In progressAssigned to Operations
Confirm asynchronous review criteria
SubmittedAssigned to Clinical
Approve revised consent language
CompleteAssigned to Legal
Common patterns
Patterns that are frequently flagged.
- Outcome or eligibility language stated without qualification
- Pricing shown without associated terms or cancellation details
- Missing or outdated entity and licensure disclosures
- Consent or intake steps referenced but not linked from the site
- Comparison or superiority claims without a stated basis
These patterns are described generically. Findings are always specific to the page and criterion involved.
Human judgment
Reviewer validation is not optional.
Automated analysis produces candidates, not conclusions. A reviewer decides whether a candidate finding reflects the standard accurately before it becomes part of the record, and can dismiss a false positive with a documented reason.
FAQ
Questions we hear often
- Does the crawl access my admin systems?
- No. Website review examines public-facing pages within the certification scope, not internal or authenticated systems.
- Can a finding be wrong?
- A candidate finding can be inaccurate; that is exactly why reviewer validation exists before anything is recorded against your organization.
- Is every page on my site reviewed?
- Coverage follows the scope agreed for your certification, which is stated explicitly rather than assumed.
Not sure where your organization stands? Start with a preliminary eligibility check.
Compliance should be clear, not complicated
See exactly what a website review would surface.
Start with an eligibility check to understand scope before a full review begins.
Know where you stand. Fix what matters. Stay ready.
See it in action
Watch a website review run end to end.
An illustrative walkthrough of scope, automated scan, preliminary observations, remediation and human review.