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ScriptClear

Decision

How certification decisions are made.

Every ScriptClear decision is issued by a human reviewer against a published standards version, recorded with its basis, and communicated with the scope it covers. Automated checks inform a decision; they never make one.

Program
ScriptClear Certification
Standards applied
v0.9 — Pilot draft

The pilot program is in formation. No certifications have been issued yet, and certification never guarantees approval by a processor, bank or advertising platform.

app.scriptclear.co / certification
Certification progressIllustrative
  1. Website reviewedcomplete
  2. Intake reviewedcomplete
  3. Corrective actions completedcomplete
  4. Human assessment pendingnot yet complete
  5. Monitoring activenot yet complete
Program status
Pilot, select applicants
Typical timeline
Depends on scope and evidence
Decision record
Cites standards version
Status visibility
Public verification profile

Who decides

A named reviewer, not an algorithm.

Automated review assembles evidence and preliminary observations. A qualified ScriptClear reviewer validates each observation, resolves conflicts, and issues the decision. Reviewers with a commercial relationship to the applicant are excluded from that file.

  • Preliminary observations are validated or dismissed individually
  • Decisions cite the standards version in effect on the decision date
  • Reviewer independence rules apply to every file
  • A second reviewer is required for denial and revocation outcomes

Outcomes

The five decision outcomes.

Approved

The assessed scope met the standard with no unresolved material findings. Monitoring begins immediately.

Approved with monitoring conditions

Approved with specific items tracked on a defined schedule. Conditions are stated in the decision record.

Further remediation required

Findings remain open. The file returns to corrective actions with a resubmission path.

Learn more

More information required

The reviewer cannot conclude on the evidence provided. Specific requests are itemized.

Denied

The scope could not meet the standard in its current form. The reasons and any reapplication timing are stated.

The record

What the decision record contains.

Decisions are written to be readable by someone who was not part of the review — an underwriter, a partner, or your own counsel.

  • Certified scope: brands, domains, workflows and states
  • Standards version and effective date applied
  • Findings resolved, findings accepted, and any conditions
  • Evidence relied upon, referenced rather than restated
  • Decision date, renewal date and monitoring configuration
Application startedDocuments neededReview in progressRemediation requiredHuman review pendingApprovedApproved with monitoringSuspendedExpiredRevoked

Disagreement

If you disagree with a decision.

Decisions can be appealed on defined grounds within the published window. Appeals are reviewed by someone who did not issue the original decision.

ScriptClear provides assessment, certification and monitoring. It does not provide legal advice, and a decision is not a legal opinion.

FAQ

Questions we hear often

How long does a decision take?
It depends on scope and how quickly evidence and corrective actions are completed. Applicants can see the current stage in the portal at any time.
Can a decision be issued for part of my business?
Yes. Certification is always scoped. Brands, domains, workflows and states outside the assessed scope are not covered by the decision.
Does a denial become public?
No. Only issued certifications appear in the public verification directory.

Not sure where your organization stands? Start with a preliminary eligibility check.

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See where your business would stand.

The eligibility check is preliminary and nonbinding, and takes about five minutes.

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